Emergency Coverage

At any time, if a problem arises, we are always ready to see you. Please contact our office.

Appointments

Because we are a surgical practice, it is not always possible to stay exactly on time. Still, we pride ourselves on staying on schedule and rarely will you have much, if any, waiting time. Most scheduling delays arise as a result of unexpected treatment requirements or emergencies.

Cancellations

Periodontal or dental implant treatment, to be effective, requires the scheduling of your appointments at precise time intervals. It is not possible to schedule other patients at the same time. We will attempt to accommodate your circumstances in the scheduling of treatment appointments. Any changes affect many patients. If you do not keep your appointment, reserved exclusively for you, that time is not used.  If your scheduled appointments must be changed please advice our office at least two business days in advance, so that no charge will be made. In case of surgical therapy ten business days notice is required.

Fees

Our fees are at the established current Ontario Periodontist's Specialist Fee Guide.

Dental Insurance

As many of our patients have some form of dental insurance, we will be glad to complete the treatment portion of the dental insurance form. We do not accept assignment. This simply means that your insurance cheque will go directly to you, not to our office. You are directly responsible for the payment of our fees.

Financial Arrangements

We request that all of our patients take care of their account balance following each appointment. Should this request present a problem, please inform the treatment coordinator or the receptionist and alternative arrangements can be discussed.